Francisco Mondragon
Date of review: 2018-04-11
Delivery to:
I was very disappointed because you said you work 7 day a week. I order a cake on 04/07/18 to be deliver on Easter, but your company in Lviv didn't work Saturday, Sunday and Monday. Well Tuesday they worked but they didn't delivered until I called Wednesday Morning. If you know your company doesn't work in that city that specified days please let the public know that. Don't do false advertisement. This make me start looking for other company to make business with.
Manager response:
Dear sir, thank you for your message. As soon as we have been waiting to have your reply about the delivery on Monday your order was on hold. Notice please, that we can not proceed orders without the agreement with you. So yes, you are extremely right, the time has gone. We are sorry. We tried to do our best to contact you and to deliver your gift.