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Guestbook. Page 312

  • Stanislav
    Date of review: 2016-10-31
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    Keep up the good work folks )
    Stanislav rate service:
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    Manager response:  Thank you for making regular orders in our company, always wishing to help you, we are working hard 24 hours for our dear clients.
  • Roy
    Date of review: 2016-10-31
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    Please can someone fix the problems I am having where when I place the order (two) I complete all recipient data and post card details yet on both orders the recipients details were missing, the last order did not include the post card and also delivered on incorrect date....totally spoilt the surprise, I'm very disappointed. Why are these errors happening? Regards Roy Meyer
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    Manager response:  Hello, Roy Meyer! We testing now Your problem with IT manager, but most of all this problem create, when in a moment of ordering Yo can click \"back\" button in browser, cause all info is saved only when You click \"next step\" till to finish the order, without cliking \"back\". Also we have sent an email to You and have trying called to You, to clarify all info. So You are have clarify all info with manager, by chat on our site, where You are specified most important info for making delivery, with out specifying card and time. Date of delivery, doesn`t save as all other info, so was saved info that automatically gave by our system, its current date. As we have sought that Your order is nondelivery, we have try to deliver as soon as possible. Anyway, we think that we have managed to negotiate and we have able to satisfy Your questions and resolve the whole situation by best way. I hope that in the future this situation will not happen again.
  • Roy Meyer
    Date of review: 2016-10-31
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    I'm very disappointed with my last order, I filled in all recipients details including post card, I was notified by email the recipients details were missing Flowers were delivered without post card and one wrong date...this spoilt the anniversary surprise, very disappointing indeed!!!! I need answers and these errors fixed, otherwise I will no longer use AU-Flowers.
    Manager response:  Hello, Roy Meyer! We testing now Your problem with IT manager, but most of all this problem create, when in a moment of ordering Yo can click \"back\" button in browser, cause all info is saved only when You click \"next step\" till to finish the order, without cliking \"back\". Also we have sent an email to You and have trying called to You, to clarify all info. So You are have clarify all info with manager, by chat on our site, where You are specified most important info for making delivery, with out specifying card and time. Date of delivery, doesn`t save as all other info, so was saved info that automatically gave by our system, its current date. As we have sought that Your order is nondelivery, we have try to deliver as soon as possible. Anyway, we think that we have managed to negotiate and we have able to satisfy Your questions and resolve the whole situation by best way. I hope that in the future this situation will not happen again.
  • Askin
    Date of review: 2016-10-30
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  • Russell Hallett
    Date of review: 2016-10-30
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    I am ready recommend your company
  • Brandon
    Date of review: 2016-10-29
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    Thank you again!!
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    I am ready recommend your company
    Manager response:  Thank you! We always doing our best for our dear clients. Always welcome! Have a great day!
  • Perry
    Date of review: 2016-10-29
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  • Vadim Redko
    Date of review: 2016-10-29
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    Wrong chocolates were sent, totally ruined the intended message of the gift.
    Manager response:  Thank you for your message, we are more than sorry about that situation. Unfortunately, this item currently wasn't avaliable, so we replaced it, with a very beautiful equel romantic chocolate. But we are more than willing to make all our clients happy, so we offering a special purchase for your next order, please contact our manager. With the best wishes.
  • Elaine Rogers
    Date of review: 2016-10-28
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    THANKYOU SO MUCH FOR YOUR PROMPT SERVICE IN DELIVERING FLOWERS TO MY DAUGHTER. YOUR INTERNET SITE WAS EASY TO FOLLOW. I AM IN CANADA AND WAS NERVOUS TO USE BUT ALL WENT WELL. I WILL USE YOU AGAIN FOR SURE. AGAIN...MANY THANKS !!!!
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    Manager response:  Elaine Rogers, thank you for using our company! We'll be gladf to deliver your next order!
  • Moe
    Date of review: 2016-10-28
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    Real quick service!!! :)
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    Manager response:  Diar, Moe, we are glad that You are satisfied with our work.
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