Victor
Date of review: 2017-12-13
Delivery to:
It was a terrible experience, this one! I won't recommend it. They offered a white bear on their site and ended it up with an ugly brown one that is not even listed and told me that didn't have any other choice. And when I asked them to send me a photo before delivered, stupidly they took the photo to the person it was delivered. I am very dissatisfied with this order. Be careful when you order from this site.
Manager response:
Victor, thanks for your feedback! We are very sorry that you were not happy with the fulfillment of the order. We tried to do it to you, but you did not answer and wrote to your mail. We tried to execute the order at the time you specified and replaced the bear of the same height, but in a different color. We can not guarantee the identity of goods across all countries and cities, as florists buy them in different places. We are sorry that we failed you.